Senior Engagement Manager
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About the role
Our team is all about our customers - we build and deliver services to help them find greater value in their Workday investment. We ensure the successful implementation of Workday's product solutions on some of our largest and most strategic projects for our clients. We help frame the solution delivery, partnering with our consultants to implement and manage the delivery plan, and ultimately help our clients achieve rapid time to value. We are a diverse group of people, with an invaluable mix of experiences and backgrounds, located across multiple locations within our EMEA region. We are committed to diversity and inclusion expressed in the VIBE (Value, Inclusion, Belonging, Equity) approach: At Workday, we VIBE™ Our team lives and breathes Workday's core values with 'Employees' being the first one. This is why we: offer flexible work schedules empower you to follow your desired career path & achieve professional and personal goals encourage work-life balance and wellbeing are proud to champion equal opportunities for everyone We promote a culture of innovation, continuous improvement, and aspirational goal setting; inspiring and encouraging team members to own and develop their career and become the best professionals they can be! Are you willing to drive our customers to success in a fast-paced environment, achieving the transformation they are looking for? As a Engagement Manager within our delivery team you will learn and apply the Workday methodology to successfully lead Workday project teams deploying our Finance / Human Resources / Procurement solution. You will be responsible for projects across all types of industries, starting with medium size deployments and up to very large and sophisticated global deployments. You will be the key player guiding customers through our deployment lifecycle, resolving challenges in a creative way by partnering with Workday delivery leadership, consultants, and resource management teams. Your role is to deliver the expected value to our Customer on time and on budget, with the best Customer experience from project start up through go-live. Engagement Managers report to the Delivery Directors of the EMEA Professional Services. The role may require up to 25% travel across the EMEA region. Key objectives for the role: Customer deployment success and satisfaction Scope and risk management Project budget and forecast management Timely and transparent communication Effective team management About You