Data Product Fulfillment Associate - Lead

About the role

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Data Product Fulfillment Associate - Lead ready to take us to the next level! If you have the fulfillment operations, managing queue distribution, conducting quality checks and are looking for your next career move, apply now. Job Description We are looking for a Data Product Fulfillment Associate - Lead t to oversee fulfillment operations and team management . This position will be full-time and remote .

Responsibilities

• Oversee day-to-day fulfillment operations
• Manage queue distribution to ensure timely task completion
• Provide first-level quality checks to maintain standards
• Serve as the primary point of contact with the US-based team

Requirements

• Required
• 3+ years in BPO operations or team supervision
• Experience managing small teams (4-10 people)
• Comfortable in client-facing or cross-time zone coordination
• Physical Demands
• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
• Reasonable accommodation statement
• If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Benefits

Additional Information

Data Product Fulfillment Associate - Lead Req number: R7873 Employment type: Full time Worksite flexibility: Remote

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