HR Operations Generalist

Responsibilities

• HR Generalist Responsibilities
• Provide Tier 2/3 HR support to employees and managers across multiple business units, serving as a reliable and knowledgeable point of contact for HR matters
• Process employee lifecycle changes including new hires, transfers, promotions, compensation adjustments, and terminations with accuracy and timeliness
• Partner closely with HRBPs on employee relations matters, performance management, and talent review processes; ensure cases are triaged accurately, documented consistently, and resolved efficiently
• Support HRBPs with data pulls, reporting, and HRIS workflows that inform their work with business unit leaders
• Support payroll processing in partnership with the Finance team and ADP Workforce Now
• Ensure compliance with federal, state, and local employment laws; support audits, I-9 administration, and employment verifications
• HRIS Administration & Implementation Support
• Support the Darwinbox implementation through Phase I and Phase II go-lives, and own ongoing system administration post-launch including configuration, workflows, business processes, and organizational structures
• Maintain data integrity across HR platforms through regular audits, quality reviews, and governance practices that meet privacy and security requirements
• Manage system integrations including ADP Workforce Now, ensuring accurate and timely data exchange; troubleshoot issues in partnership with Payroll, IT, and TA
• Build and maintain HR dashboards and reports; produce recurring and ad hoc analytics related to headcount, turnover, hiring, retention, and demographics
• Serve as the internal Darwinbox subject matter expert; document processes, maintain SOPs, and deliver end-user training
• Identify and implement opportunities for automation and process improvement to enhance the employee and manager experience
• Required Qualifications
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-7 years of progressive HR experience in a Generalist, HR Operations, People Operations, or HRIS-focused role with meaningful exposure to both
• Hands-on experience administering an HRIS platform including configuration, workflows, and reporting
• Experience supporting employee relations, performance management, and general HR programs
• Strong understanding of HR processes, employment law, and compliance requirements across multiple states
• Advanced proficiency in Excel and reporting tools; experience buildi

Benefits

Additional Information

Who are we? Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated. Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider - we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry. This role will be hybrid based out of our Waltham, MA office. We are unable to provide sponsorship for work authorization for this role. We are a global leader at the forefront of innovation in the Food Service industry and are actively seeking an exceptional Corporate Counsel to join our dynamic legal team. This role presents a rare opportunity for a legal professional to make an immediate impact elevating our organization's legal strategy on an international scale while negotiating, drafting, and counseling on strategy for the Company's Digital Procurement Network (DPN), Software as a Service (SaaS), Supply Chain Consulting, and ancillary Food Service verticals. This is a hybrid role that sits at the intersection of HR operations and HRIS administration - and it reflects where our People team is headed. We are mid-implementation on Darwinbox, our new HRIS platform, with a Phase I go-live in September 2026 and Phase II in December. As we move through implementation and into optimization, we need someone who can both manage day-to-day HR generalist work and take meaningful ownership of the platform. This role will start with a balanced split between generalist responsibilities and HRIS support, and naturally evolve toward HRIS administration as Darwinbox goes live and transactional work shifts to employee self-service. It is an opportunity to grow with a platform, shape how it operates, and have real impact on a People team supporting a complex, multi-division business.

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