Lead the development and execution of medium to large scale projects with support from an account team and oversight from an Associate Account Director, Director or Senior Director
Multitask and prioritize individual workload while coordinating with others to meet deadlines and project milestones
Strategically plan workflows based on deliverables, understanding how various tasks impact one another to ensure projects continue moving efficiently
Efficiently and effectively communicate information across the project team to keep all stakeholders aligned and on track
Operate in an organized and solutions-oriented manner, even under tight deadlines
Manage day to day client relationships, establish credibility, and proactively anticipate client needs
Balance multiple project workstreams simultaneously, overseeing up to three activations at once
Work collaboratively with all THE-TEAM account teams to ensure flawless project delivery against client objectives and agreed upon budgets
Ensure projects are correctly budgeted for and meet expected financial targets
Develop, manage, and reconcile project budgets ranging from $500K to $1.5M+
Understand the landscape for each client's business sector, as well as the cultural and media context surrounding their investments
Create a positive, collaborative, team-oriented environment that aligns with THE-TEAM company culture and values
Troubleshoot and creatively problem solve throughout projects in partnership with production and creative teams
Follow all project processes and procedures to uphold quality standards
Ensure consistent positive working relationships between departments and other Experience team members
Requirements
Minimum of a bachelor's degree
4+ years relevant agency experience, preferably within experiential marketing, sports, entertainment, beauty, or lifestyle sectors
Ability to remain calm under pressure, manage multiple projects simultaneously, and meet tight deadlines
Exceptional written and verbal communication skills
Capable of navigating complex issues and influencing stakeholders toward successful outcomes
Ability to proactively identify issues before they arise and develop thoughtful solutions
Comfortable working as an integral part of a collaborative team environment
Continuously demonstrate a solution-oriented mentality and adapt easily to challenges
Focused, motivated, and ambitious with a desire to help grow the company
Lead and inspire team members while fostering positive morale
Ability to multitask and prioritize workload while coordinating across teams to proactively meet deadlines
Thrive in a fast-paced environment and maintain a positive, can do attitude at all times
Strong attention to detail and highly organized
Base salary range: $80,000 - $95,000, plus bonus potential if applicable for role.
Benefits
Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.ParentVision insurancePerformance bonus
Additional Information
THE-TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, THE-TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .
Job Overview
Office Policy: Hybrid environment - 3 days in office
Role Type: Full-time employment
The Senior Manager, Client Services is an integral position on THE-TEAM's Experiential Team, responsible for the successful delivery of agency projects from brief to execution. The Senior Manager, Client Services will ensure that all client deliverables and project milestones are delivered on time, on budget, and at a quality level expected by THE-TEAM and its clients.
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