Pediatric Scheduler

About the role

The Scheduler performs scheduling duties for patients of outpatient diagnostic services at ThedaCare. Performs functions while meeting the mission and goals of ThedaCare and regulatory compliance requirements. Job Description: Schedule: Monday - Friday Day Shift 8 to 10 Saturdays (8am - 12pm) a year at the Appleton Clinic KEY ACCOUNTABILITIES: Schedules and pre-registers patients using appropriate procedures based on physician orders. Selects accurate medical records for patient safety. Provides proper patient instructions while providing excellent customer service. Facilitates the flow of patient forms, patient letters, and data collection per department needs. Collects and enters all necessary demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience. Proactively problem solves access issues that arise when scheduling to meet stakeholders needs which can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. Performs administrative tasks to support operational needs of area.