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Customer Support Assistant at Alphabeinsightinc

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Customer Support Assistant

External

Alphabeinsightinc · Cleveland, OH

$33K–$38K/yrFull-timeOn-siteToday

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Responsibilities

Respond to customer inquiries in a professional and timely manner
Provide accurate information regarding products, services, and company policies
Assist customers with issue resolution and follow-up communication
Maintain and update customer records and documentation
Coordinate with internal departments to ensure customer needs are met
Monitor customer requests and ensure efficient handling of support cases
Identify opportunities to improve customer experience and service processes
Perform administrative tasks related to customer support operations
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional and customer-focused attitude
Ability to work effectively in a team-oriented environment
Attention to detail and problem-solving skills
Proficiency with computer systems and office software
Ability to manage priorities in a fast-paced setting

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Eagerness to learn and develop new skills

Competitive salary ranging from $33,000 to $38,000 per year

Opportunities for professional growth and career advancement

Comprehensive training and ongoing development programs

Supportive and collaborative work environment

Valuable hands-on experience in customer relations and business operations

Stable full-time position with long-term growth potential

Skill development in communication, organization, problem-solving, and customer service

Positive company culture that values employee contributions

Additional Information

Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this role, you will serve as a key point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a high level of customer satisfaction. This position is ideal for individuals with strong communication skills, attention to detail, and a commitment to providing outstanding service.