We are hiring for a Senior Product Manager with a focus on strategic and customer-focused business development & customer relationship management. In this role you will bridge the gap between market needs and product strategy for our Pharma Solutions Team.
You will be responsible for identifying growth opportunities, translating customer insights into product improvements, and fostering long-term partnerships with key accounts. This role will include focusing on value creation, market development, and strategic relationship management aligned with our product roadmap.
Responsibilities
Market & Business Development (Product-Led)
Identify new market opportunities and customer segments aligned with the product strategy
Analyse market trends, customer needs, and competitive landscape
Develop business cases and growth initiatives in close collaboration with Product Management
Support go-to-market strategies and product launches
Contribute to pricing, positioning, and value proposition development
Identify strategic partnerships that enhance product adoption and ecosystem growth
Build and maintain strong, long-term relationships with key customers and stakeholders
Act as the interface between customers and the product team
Deeply understand customer use cases and translate them into product requirements also powered by AI
Conduct regular business and performance reviews with strategic accounts
Identify expansion opportunities (new use cases, additional solutions, upselling aligned with product value)
Monitor customer satisfaction, adoption, and retention metrics
Skills, Experience and Qualifications:
Market-oriented thinking
Knowledge of AI impact in Pharma workflows
Customer-centric mindset
Strategic relationship management
Product understanding & value articulation
Analytical and structured working style
Cross-functional collaboration
Ownership and accountability
Bachelor's or Master's degree in life sciences, engineering, or a related field
Significant demonstrable skills in business development, product or strategic account management
Product Management skills and an understanding of product-driven organizations
Strong analytical and market research skills
Ability to translate customer needs into structured business and product insights in a fast-moving AI world
Excellent communication and stakeholder management skills
Knowledge of the latest AI developments
Strategic mindset combined with strong execution capabilities
Fluent in English (additional languages are an advantage)
Willingness to travel as required for the role (approximately 15% annually)
Ability to liaise with stakeholders across the globe
Springer Nature Skills associated with this Job Profile include:
SN-Collaboration, SN-Drives Results, SN-Market Research, SN-Process & Systems Design, SN-Product Design, SN-Product Development & Delivery, SN-Product Strategy & Execution, SN-Software Engineering & Systems Integration, SN-Strategic Mindset, SN-Tech Savvy
US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.
US Annualized Base Salary Range: $110,000 - $130,000. This role is eligible for an annual performance-related bonus plan.
At Springer Nature, our mission is to be part of progress - and
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsPerformance bonus
Additional Information
Job Title: Senior Product Manager (Business Development & Customer Relationships)
Locations: London, New York, Philadelphia or New Jersey - Hybrid Working Model
Application Deadline: Sunday 7th June 2026
About Springer Nature:
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
Springernature · London [crinan]