Additional Information
Anticipated End Date:
2026-06-08
Position Title:
Business Analyst II
Job Description:
Business Analyst II
Location: Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
*Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Business Analyst II is responsible for translating basic business needs into application software requirements.
How you will make an impact:
Analyzes business needs to determine optimal means of meeting those needs.
Determines specific business application software requirements to address specific business needs.
Works with programming staff to ensure requirements will be incorporated into system design and testing.
Acts as liaison with users of the software to address questions/issues.
Supports a reporting-heavy operational environment with primary focus on turnaround time (TAT) reporting and operational reporting activities.
Develops, maintains, validates, and analyzes reports to support business operations, compliance, and client needs.
Key reporting responsibilities include: Accreditation reporting
Turnaround time (TAT) reporting
Staff reporting
Client reporting
Pharmacy reporting
Claim stop reports
Monitors report accuracy and investigates discrepancies or exceptions related to turnaround time and operational reporting.
Performs case-level reviews as needed to research and resolve reporting exceptions or flagged turnaround time issues.
Collaborates with operational and business teams to ensure timely delivery of reporting outputs and support process improvement initiatives.
Minimum Requirements:
Requires a BA/BS and minimum of 3 years related business analysis experience, or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Knowledge of systems capabilities and business operations is strongly preferred.
Experience with turnaround time (TAT) calculations, reporting, and interpretation strongly preferred.
Ability to accurately identify, calculate, and analyze turnaround time (TAT) metrics preferred.
Experience applying state-specific reporting requirements and turnaround time grids preferred.
Experience supporting multiple lines of business, including Medicare, Medicaid, Commercial, and FEP, preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position¿ work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
BSP > Business Support
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.