Patient Care Coordinator

Responsibilities

• Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications
• Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service
• Monitor schedule flow to maximize provider availability and minimize patient wait times
• Ensure accurate entry of patient information, insurance verification, and consent forms
• Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism
• Collaborate with clinical and leadership teams to align patient coordination with practice goals
• Maintain a welcoming and organized reception area while upholding front office procedures and service standards
• Other responsibilities as needed
• Your Background
• Proven experience in a dental or medical front office setting
• Demonstrated ability to lead or mentor team members in a fast-paced environment
• Strong communication, organizational, and multitasking skills
• Proficiency with dental practice management software and scheduling systems
• Knowledge of insurance verification and patient financial processes preferred
• Commitment to excellent patient service and a supportive team environment
• High school diploma or equivalent
• Why You Should Join Our Team
• Your Benefits & Perks
• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork
• 1436 Professional Dr STE 304, Petaluma, CA 94954
• #Priority
• We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
• Position Base Pay Range
• $28 - $31 USD
• Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency var

Benefits

Additional Information

Petaluma Endodontics is seeking a skilled Patient Care Coordinator to join and support our busy specialty practice. We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient.

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Company Intel

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