Manager, Product Management - Servicing & Core Modernization

About the role

Reporting to the Sr. Manager, this Manager-level PM will be the hands-on lead driving the day-to-day execution of migrating to a modernized core platform. They will work at the platform level across Channels, Shared Services, and Servicing Strategy to translate architectural trade-offs into actionable requirements. The role requires a deep understanding of product delivery and technical dependencies. They will be responsible for: Bridging the gap between the Core program vision and the technical reality for our 5 platforms and 3 tenants. Managing the product backlog and scoping for specific workstreams to ensure we meet critical 'Day 1' and 'Day 2' milestones. Partnering with Tech Leads and Product Owners to resolve data gaps, finalize solutioning, and ensure operational readiness for our agents and customers. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment