Sales Coordinator

About the role

At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry. Job Summary The Sales Coordinator supports the execution of sales strategies and day-to-day account operations for assigned product lines. This role partners closely with sales, brokers, and customers to ensure accurate order processing, strong account relationships, and data-driven decision-making. The position combines coordination, analysis, and operational support to help drive sales performance and customer satisfaction. Essential Functions Sales & Account Coordination Support ongoing sales initiatives, including promotions, pricing programs, and sales incentives. Serve as a primary point of contact for assigned accounts, ensuring timely communication and issue resolution. Coordinate with brokers, customers, and internal teams to support account needs and business objectives. Assist in preparing customer presentations and supporting retailer engagement efforts. Order Management & Operations Manage incoming purchase orders, returns, and account-related transactions. Identify and resolve discrepancies related to pricing, product, or shipping. Support accounts receivable activities, including collections follow-up as needed. Maintain accurate documentation for markdowns, discontinued items, and advertising agreements. Ensure compliance with customer requirements and applicable trade, shipping, and packaging regulations. Data & Reporting Collect and analyze sales performance data to generate insights and regular reporting. Maintain and manage data within customer portals and internal systems. Support inventory monitoring and adjustments for assigned accounts. Research and validate credits, deductions, and allowances. Cross-Functional Support Partner with marketing, supply chain, and finance teams to support account success. Act as a liaison between brokers, customers, and internal leadership to align priorities and resolve issues. Additional Responsibilities May support coordination of activities for sales or marketing team members. Travel Requirements: Occasional travel to trade shows, seminars, customer/distributor meetings and presentations. Support company policies, programs, and safety initiatives. Maintain an organized and professional work environment. Job Qualifications Bachelor's degree in Business, Marketing or related field from a four-year college or university. 1-3 years of experience in sales support, account coordination, or related role. Strong analytical and problem solving skills with attention to detail. Ability to and interpret data and translate insights into actionable recommendations. Effective verbal and written communication skills. Strong organizational and time management skills with the ability to manage multiple priorities. Proficiency in Microsoft Excel and familiarity with data reporting tools. Physical Requirements While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear. The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision.