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Engineering Product Manager - Observability AI (USA, Remote)

External
Cisco logoCisco · San Francisco, CA
Full-timeOn-siteToday
ComplianceIncident ResponseLeadershipObservability
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Responsibilities

  • Take end-to-end ownership of multiple observability products within a portfolio, driving innovation in AI-powered monitoring, troubleshooting, remediation, and incident response.
  • Shape the product portfolio strategy over a 12-18 month horizon, with clear milestones focused on enhancing observability capabilities such as AI-driven root cause analysis, anomaly detection, alert correlation, and remediation
  • Develop multi-quarter product roadmaps that align market needs, AI observability trends, AI evaluation quality standards, and business strategy.
  • Serve as a product and domain expert with deep technical knowledge of modern workloads, observability telemetry, AI-driven analytics, and AI evaluation methodologies including groundedness, hallucination detection, task success, and agent collaboration.
  • Provide input into competitive analysis and market validation for AI observability
  • Solicit and incorporate customer feedback from diverse channels to continuously improve observability features, AI evaluation quality, and user experience.
  • Create alignment between product teams, stakeholders, and leadership to strengthen AI observability product lines and drive adoption.
  • Act as a product spokesperson internally and externally, evangelizing observability innovations, and benefits.

Requirements

  • Bachelor's degree plus 8 years of related experience, or Master's degree plus 6 years, or PhD plus 3 years in product management or related fields.
  • Experience with AI technologies, observability platforms, monitoring solutions, and AI evaluation frameworks is highly desirable.
  • Expertise in building AI agentic systems, observability data analytics, and AI evaluation metrics such as groundedness, reliability, task completion, and agent teamwork.
  • Familiarity with AI security, compliance, telemetry standards, and AI quality management tools.
  • Strong cross-functional teamwork skills with engineering, data science, and customer success teams.
  • Why Cisco?
  • We are Cisco, and our power starts with you.
  • Message to applicants applying to work in the U.S. and/or Canada:
  • The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Benefits

Dental insuranceVision insurance401(k)Equity / stock optionsParental leave

Additional Information

The application window is expected to close on: 07/12/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Engineering Product Manager - Observability AI As a Product Manager in the AI Pathways team, you won't just be adding a chatbot to a dashboard. You will be responsible for building "agentic" systems -AI that doesn't just surface data but understands context, suggests remediations, and automates sophisticated workflows. You will define how humans and AI co-pilot the world's most critical digital infrastructures!


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