Non-Admitted Service Practice Manager:The Kinghorn Cancer Centre

About the role

Lead and inspire a multidisciplinary administrative team to deliver high-performing, patient-focused outpatient services. Drive operational excellence through workforce planning, clinic optimisation, and effective management of patient access, waitlists, and referrals. Harness data, reporting, and performance metrics to support service growth, funding outcomes, and informed decision-making. Champion continuous improvement initiatives that enhance patient experience, service efficiency, and quality outcomes. Collaborate with clinical leaders and key stakeholders to implement strategic priorities, lead change, and shape the future of outpatient care. About you Demonstrated experience managing outpatient clinic operations within a complex healthcare environment. Solid understanding of outpatient clinic operations, including electronic patient records and scheduling systems, billing practices, non-admitted patient data, Activity Based Funding (ABF), and staff roster management. Proven leadership experience in workforce planning, performance management, and developing high-performing teams. Strong analytical and problem-solving skills, with the ability to use data to improve service delivery, patient flow, and operational performance. Excellent communication and stakeholder management skills, with a commitment to patient-centred care and continuous improvement. Why work at St Vincent's? Join us on our mission to provide care to all, including the most at-risk people in our community Discounted access to many gyms for you and your family with Fitness Passport Access to discounted private health insurance with Medibank Access to a government salary sacrifice program. Make a proportion of your salary tax-free Committed to financial support for educational development, scholarship programs, paid study leave About the hospital In this role you will be based at St Vincent's hospital, Darlinghurst. A busy inner-city hospital in a beautiful location Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches A place of expert clinical care for at-risk people Closely partnered with universities & affiliated research institutes, many of which are located on-campus Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Pre-employment checks Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations. Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community. How to apply The closing date for applications is 18 June 2026. Applications will be reviewed as received, and the role may close early if a suitable candidate is found-so please apply promptly. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. Respectfully, this role is not open to recruitment agencies. Review the following documents: Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct