Act as representative of Accelleron during interaction with the customer
Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed
Ensure that the documentation for the job is available
Briefing with Service Coordinator, Head of Workshop or Supervisor about the expected situation on site
Checking all relevant information of turbochargers before the job
Working according to working instructions and adhering to regulatory and company OHS policy
Perform services according to the scope defined within the work order
Coordinate work order deviations in the scope with service coordinator
Create service reports, time sheets with Company Software
Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales
Complete data collection, self-study of technical documentation and maintenance of tools and equipment
Input for continuous process improvement
Support service availability targets (24/7 service availability)
Your Background
Proven ability to independently complete field service jobs
Strong mechanical, diagnostic, and balancing skills
Preferably multiple years in turbocharger or rotating equipment service experience
Knowledge of commonly used digital tools in a modern company environment
Excellent communication and customer-service skills
Willingness to travel and work in industrial environments
Strong safety mindset
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com .
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Job Family Group:
Service
Additional Information
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
As Service Engineer at Accelleron you will drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. You will positively influence the Accelleron reputation with your dedicated and professional approach to the customer. You wil be part of a strong team that goes further for the benefit of our customers.
Accelleron · United Kingdom: Telford