Principal Software Engineer-SRE

External

Ptc · Remote

Full-timeRemoteToday

Capacity PlanningCI/CDJavaLeadershipObservabilitySite Reliability Engineering

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About the role

Onshape' s Site Reliability Engineering team is looking for a Principal S oftware Engineer to play a critical role in ensuring the long ‑ term reliability, scalability, and operational excellence of our platform. As a Principal Software Engineer , you will operate with a high degree of autonomy and influence. You will lead complex, cross ‑ organization reliability initiatives, shape reliability strategy, and serve as a technical authority and trusted advisor across engineering. Your work will directly shape the experience of our customers by ensuring the platform is fast, resilient, and dependable. As a Principal Software Engineer , you will help protect customer trust by driving reliability across the entire system lifecycle. This role is ideal for engineers who enjoy solving ambiguous, high ‑ impact problems at scale, influencing system design across teams, and raising the reliability bar for an entire organization .

Responsibilities

Own Reliability at Scale

Lead design, implementation, and evolution of reliability, availability, and resiliency strategies for large ‑ scale distributed systems written primarily in Java

Apply deep experience operating complex, distributed systems to guide architectural decisions, reliability strategies, and long ‑ term system evolution

Identify systemic risks in application architecture, data flows, and infrastructure, and drive architectural improvements that measurably improve availability, performance, and scalability

Set and evolve reliability standards, best practices, and operational principles across R&D

Drive Operational Excellence

Lead efforts to prevent, detect, and mitigate incidents through technical improvements and operational maturity

Serve as a senior coordination point during major incidents, helping manage response and guide long ‑ term remediation

Champion blameless post-incident reviews and ensure learnings translate into durable system improvements

Reduce Toil Through Engineering

Apply advanced software engineering practices to eliminate manual work, reduce operational load, and improve system observability

Design and build internal platforms, automation, and tooling that support Java ‑ based services and their operational needs

Raise the bar on monitoring, alerting, and SLO/SLI adoption across systems

Lead Through Influence and Collaboration

Partner deeply with product engineers, architects, and engineering leadership to ensure reliability and operability are first ‑ class concerns in system design

Review and influence designs for complex systems involving technologies such as datastores, messaging systems, and coordination services

Serve as a technical mentor and coach for SREs and other engineers, raising overall engineering and operational maturity

Shape Strategy and Direction

Contribute to longer ‑ term reliability and infrastructure strategy aligned with business growth

Stay current with industry trends in SRE, distributed systems, and the Java ecosystem, turning insights into practical improvements

Help define what "great reliability" looks like for the organization and how we measure it

Principal Software Engineer-SRE

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Company Intel

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