Seminole Hard Rock · Seminole Brighton Bay Hotel & CasinoPrepare for this interview
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Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. JOB SUMMARY: Under the direction of the F&B General Manager, the incumbents job is to support the smooth operation of a restaurant by clearing tables, resetting them for new guests, and maintaining the dining area's cleanliness. They also assist wait-staff by delivering food, refilling drinks, and stocking condiment stations to ensure high caliber service to customers. ESSENTIAL JOB FUNCTIONS : May include but are not limited to: Clearing tables: Removing dirty dishes, silverware, and glasses. Resetting tables: Setting tables with clean linens, silverware, glassware, and napkins. Stocking: Refilling condiments, napkins, and other table essentials. Serving: Delivering food and beverages when servers are busy. Assisting servers: Helping with tasks like clearing plates and refilling drinks. Cleaning: Wiping down tables and chairs, mopping floors, and vacuuming. Polishing: Polishing silverware and glassware. Stocking service stations: Ensuring a sufficient supply of napkins, utensils, and other necessary items. Maintaining safety and cleanliness: Following restaurant health and safety regulations. Closing activities: Cleaning the dining area at the end of the shift, such as stacking chairs and preparing stations for the next day. Communicating with staff: Informing servers of table availability and guest needs. Assisting with dishwashing: Scraping, stacking, or loading dishes into the dishwasher. Knowledgeable of and adherence to food and beverage department regulations and procedures. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Performs all other related and compatible duties as assigned.
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