Excellent organization details and strong detail orientation.
Strong oral and written communication skills.
Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven environment with shifting priorities.
Ability to work 12pm-9pm EST hours
Experience working with commercial and medicare appeals preferred
This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.
Remote, US Salary Range
$60,000 - $65,000 USD
New York, NY Salary Range
$78,800 - $98,500 USD
Denver, CO Salary Range
$72,000 - $90,000 USD
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy .
Benefits
Health insuranceVision insuranceRemote work optionsFlexible schedule
Additional Information
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™ , which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi® , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health .
Position Summary:
Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors.
Position Responsibilities:
Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements.
Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities.
Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies.
Review all cases received, to verify if case meets qualifications for appeal review.
Performs triple check to ensure quality reviews and handling in accordance with policies and procedures.
Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations.
Communicate effectively with appeal pharmacists regarding internal and external appeals.
Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call.
Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers.
Performs all other related duties as assigned
Capitalrx · Worldwide