Transunion · Chicago, ILPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Product Design team at TransUnion is responsible for shaping the end-to-end user experience for consumer-facing products across web and mobile platforms. Serving as strong advocates for the consumer, the team works closely with product, technology, legal, and marketing partners to translate complex needs into intuitive, high-impact design solutions, and plays a central role in driving meaningful consumer experiences across global markets. This role reports directly to the Senior Director of the Product Management division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities Own and drive design work for high impact initiatives across identity protection, fraud, and credit experiences Translate high level product requirements into meaningful, user centered experiences that deliver measurable business and consumer outcomes Create rapid concept wireframes, user flows, and prototypes to explore ideas early and reduce delivery risk Deliver robust, production ready prototypes that clearly communicate intent to engineering and stakeholders Balance hands on execution with product discovery work, ensuring the right problems are solved-not just shipped Determine when user research is needed, partner with research teams, and ensure insights directly inform product decisions Own and advanced ADA front end accessibility practices, collaborating with senior front-end architects to scale automated and manual testing across global products and teams Provide clear design direction and constructive feedback to designers and developers Own creation of UX briefs in partnership with product and program management Manage relationships with senior leaders and executive stakeholders, influencing decisions through data, insights, and storytelling Required Knowledge and Experiences Proven professional work and case studies demonstrating end to end ownership of the design process-from discovery through delivery, and the ability to clearly articulate design tradeoffs, constraints, and challenges encountered Strong understanding of product, technology, and agile team dynamics, including how to navigate organizational complexity and stakeholder politics to drive successful outcomes Demonstrated ability to work independently while inspiring cross functional teams to prioritize UX early and often in the process Confidence to debate constructively, advocate for users, and represent the design perspective with clarity and credibility at senior and executive levels Strong communication and storytelling skills, with experience delivering executive ready summaries and presentations that clearly communicate vision, rationale, and impact Required Technical Skills Proficiency in Figma and advanced prototyping tools, with experience creating both rapid concept prototypes and robust, high fidelity interactive experiences Deep understanding of UX/UI patterns, interaction design, responsive design, and accessibility / ADA best practices Experience using AI tools (e.g., Copilot) to accelerate design exploration, research synthesis, and communication We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in: Experience identifying, owning, and/or delegating sales enablement and growth opportunities tied to UX outcomes Ability to confidently present to executives and "sell" UX as a strategic lever for the business Experience influencing product strategy through data, insights, and peer feedback in highly collaborative environments Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one. For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection : We've got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future : Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial
How well this role fits your profile.
Worked at transunion? Share your experience