Business Engagement Manager - Finance & Operations

About the role

Job Summary: As a Business Engagement Manager in the Portfolio & Governance Office in our Springer Nature Technology group (CIO), you will be the expert on the business area you support - its priorities, challenges and opportunities . For any Digital Product Development needs in Finance & Operations, you will work in lockstep with our Product Management group under the Chief Digital Office, taking alignment with the Digital Product Strategy as your starting point. Acting as the strategic connector , you will then orchestrate the right people from across Technology teams to the table to kickstart portfolio and project planning, and to inform decision-making in our core Portfolio Governance bodies. You will remove friction and drive efficiency and effectiveness in cross-functional collaboration, and help business areas and product managers shape their strategies and ensure their portfolio's are compliant with key policies, regulations and standards - externally and internally. By spotting and interpreting emerging business trends, you will also help inform and evolve our Technology strategy - ensuring that what we deliver is always relevant, impactful and forward-looking. About your Business Partners - Finance & Operations: For the Finance and Operations group functions, you will act as a strategic partner and business expert across a diverse portfolio of critical enterprise capabilities. In Finance , this means understanding priorities in areas such as financial planning and analysis, controlling, tax services, compliance, financial shared services and risk management, ensuring Technology initiatives align with the function's drive for accuracy, efficiency and insight. In Operations , you will span multiple domains, including Customer Service, Production, the Competence Center for AI, Data & Analytics, General Affairs and Procurement. You will work closely with leaders in these areas to align technology support with operational excellence, service quality and innovation goals - identifying opportunities to optimise workflows, enable data-driven decision-making and enhance customer and employee experiences. You will orchestrate cross-Technology collaboration for Finance and ensure that insights from these functions shape both operational strategies and the wider Technology strategy.