Security & identity: Authentication, authorization, secure service‑to‑service communication
DevOps & operations: CI/CD pipelines, deployment automation, monitoring, and diagnostics
Preferred Experience
PACS or medical imaging domain experience
Sustaining or support‑heavy product development roles
Experience operating within quality‑managed or regulated environments
Prior experience in a technical lead or senior sustaining role
Azure solutions architect expert certification would be an asset
Work Environment
Collaborative product development environment with global teams
Regular interaction with Support, CloudOps, and customer‑facing teams
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Benefits
The salary range provided in thisHealth insuranceVision insurance
Additional Information
Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
Meet your radiology, cardiology, enterprise imaging needs - on your own terms - with Merge by Merative imaging solutions. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers healthcare organizations with advanced medical imaging solutions to enhance workflows, optimize care delivery, and help improve patient outcomes. Merge's Imaging Suite, built on a cloud-native foundation, provides solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing and Workflow Orchestration. Merge's portfolio also includes Best in KLAS Cardiology and Hemodynamic Monitoring, and Digital Pathology.
Merge by Merative is seeking a Lead L3 Support Engineer- Imaging to provide advanced technical leadership for our Cloud PACS application, Merge Universal Viewer. This role is ideal for a highly experienced developer who thrives in complex, production‑critical environments and is passionate about application stability, customer impact, and technical excellence.
Working under minimal supervision, the Lead L3 Support Engineer- Imaging owns the investigation and resolution of the most complex production and customer issues, leads sustaining development initiatives, and provides hands‑on technical leadership across the Merge Universal Viewer codebase.
Merative · Mississauga, On, Canada