Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience.
Bilingual Speaker in English and Spanish with an ability to communicate verbally
Benefits
Why you'll love it here!Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.Generous state paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
Retirement Savings Plan with a generous match.
15 days of vacation and 15 days of sick leave the first year for full time employees.
Employee discounts with a variety of companies and venders.
Longevity Bonus for years of service
Job Description
Location : Muskogee - 530 South 34th Street
Salary : up to $41,000.00, based on education and experience
Full Time /Part Time : Full Time
Work Schedule : Monday - Friday
Primary Hours : 8-5
Position Description:
Position Responsibilities/Essential Functions:
Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements.
Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs several tasks such as posting and recording data.
Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.
Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies.
Receives or delivers materials and equipment.
Being present at the office is an essential function of the job.
Other duties as assigned.
Other Duties
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Health insurance
Vision insurance
Paid time off
Flexible schedule
Performance bonus
Additional Information
Job Posting Title
Customer Assistance Representative III
Agency
340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Supervisory Organization
340 District 7
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Okgov · Muskogee County