Senior Technical Account Manager

About the role

Red Hat's Services team is seeking an experienced and highly skilled Senior Technical Account Manager with an overall 8-10 years of experience, to join us in Singapore for our enterprise customers covering Red Hat OpenStack Platform, Red Hat OpenShift Container Platform. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Global Support Services, Sales & Services teams to debug, test, and resolve issues.