Director, Analytics & Decision Intelligence

About the role

Every function at Everway - sales, finance, customer success, product - makes decisions every day that shape revenue, retention, and learner outcomes. Too many of those decisions are made without the data confidence they deserve. This role exists to change that. We're looking for someone to lead our analytics function with a decision-first mindset - someone who starts by understanding the decisions the business needs to make, then works backwards to design the data products, self-service experiences, and insight surfaces that make those decisions faster, more confident, and more consistent. You'll be building and leading a product-oriented analytics team that designs gold-tier data products with clear ownership, documented contracts, defined SLAs, and measurable impact on the decisions they serve. Outputs might be interactive dashboards, governed self-service datasets published from our Databricks lakehouse, embedded metrics, or AI-assisted exploration - but in every case, the measure of success is the same: did the decision get better? Reporting to the VP of Data, you'll work closely with stakeholders across the business to map critical decision points and uncover the ones the business hasn't identified yet - surfacing risks, patterns, and opportunities that would otherwise go unseen. You'll partner with data engineering on data contracts and gold layer design, and play a hands-on role in shaping how we adopt AI-powered analytics - from natural language interfaces to LLM-assisted workflows - always within a governed framework.

Responsibilities

• Lead the analytics function as a product team - setting the vision, owning the roadmap, and establishing the operating model. The backlog is organised around decisions to be supported, not requests to be fulfilled.
• Design and deliver gold-tier data products with clear ownership, versioning, documented data contracts, and defined SLAs - treating every analytics output as a product with a lifecycle, users, and success metrics tied to decision outcomes.
• Own the semantic layer strategy - defining where metric logic lives (dbt/MetricFlow, BI published data sources, or a dedicated semantic layer tool) and ensuring KPI definitions are consistent, governed, and trustworthy across every consumption surface.
• Partner with data engineering on data contracts and gold layer design - defining consumption requirements upstream so that the medallion architecture is built with decision use cases in mind, not retrofitted to them.
• Lead the adoption of AI-powered analytics - including automated insight delivery, natural langu

Benefits

Additional Information

Every mind is unique. Yet much of the world is still built for what's considered "normal," leaving too many people behind. At Everway, we change that by creating technology that helps everyone understand and be understood. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. Our careers fit real life. When you join us, you're not just taking a job. You're joining a movement to build a more neuroinclusive world. We're a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with clear expectations, modern tools, and the clarity to focus on what matters most. Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully . Join us at Everway - together, we can unlock the full potential of every mind.

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