Residential Support Worker

About the role

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Accountabilities: Safety Ensure that members and staff work in a safe environment. Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance. Answer door and telephone during shift using proper precautions. Provide crisis intervention for members as required. Conduct checks to ensure the safety of the members and facility throughout their shifts. Complete check-ins with a designated contact in accordance with Community Venture policy and procedure. Understand and promote members' rights and responsibilities. Provide transportation to and from various locations while demonstrating safe driving skills. Follow all traffic laws while driving defensively to ensure safety. Report concerns promptly to on call person as needed. Ensure proper lifting, twisting and reaching techniques are used during job performance. Remain alert and awake at all times, throughout all shifts. Use PPE provided when necessary Health and Medical Ensure individual's health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded. Recognize and report concerns of abuse or neglect. Provide emotional support for members as required. Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard. Person Centred Plans Be involved in implementing individual plans. Communicate necessary information, observations and concerns with the Coordinator. Provide individuals with support by gathering information on an individual's goals and desired outcomes. Individual Personal Development Encourage and assist each individual to participate in daily activities in their home and community environments including reinforcing all expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the house and yard. Ensure that the environment of the residence is supportive, nurturing, and encourages a high degree of member involvement including decision making. Role model appropriate behaviour and attitude supporting growth and promoting independence for the members. Public Relations and Communication Develop opportunities for relationships with families and the community and assist individuals' to develop positive social interactions. Ensure all contact with others is courteous and professional. Treat all members and other staff with respect and dignity at all times. Other Duties as Required CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: None Internal: Community Venture personnel from senior management to front line External: External community contacts Member family and care provider supports Pre-vocational and volunteer agency contacts Community Living disABILITY Services' personnel Education and health professional resources MANAGERIAL/Technical Leadership RESPONSIBILITY : Reports directly to: Residential Team Leader Direct reports for this position: Responsible for their own time and effort only May demonstrate work methods to new employees, volunteers and/or students. Participate in staff meetings and training opportunities. Be familiar with agency policy and procedures and implement into daily tasks. As required and applicable, make suggestions that will improve efficiency, working conditions, or procedures to management. FINANCIAL AND MATERIALS MANAGEMENT: Responsible for the wise use of member and program resources. May be authorized to spend, disburse, or collect small amounts of cash. Maintain complete records of financial transactions as per agency policies. Assist in the completion of inventory as requested. Responsible for the completion and secure storage of records and documentation in accordance with agency policies and procedures, Residential Care Licensing and the Department of Families' requirements. Record and report activities, behaviours, and any incidents which occur durin