Analyze global benefits data, including spend, utilization, market benchmarks, and regional inputs, to identify trends and support decision-making across multiple countries
Prepare summaries, reporting, and presentation materials that translate benefits data into clear insights and recommendations for leadership discussions
Support the execution and documentation of global governance frameworks, standards, policies, roles, responsibilities, and escalation paths for benefits programs
Coordinate with regional teams, Finance, Legal, and the global benefits broker to support renewals, reporting, compliance monitoring, and alignment with global guidelines and local requirements
Support budgeting, forecasting, financial tracking, and reporting accuracy across global benefits programs by consolidating, validating, and analyzing regional data
Contribute to global benefits captive initiatives by supporting readiness activities, insured program analysis, and coordination with Finance, Risk, and external partners
Assist with benefit administration activities, global projects, vendor transitions, platform implementations, and continuous improvement efforts related to tools, templates, data quality, and process consistency
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
4+ years of experience in benefits administration, human resources and/or similar discipline
Experience in analyzing data, preparing reporting, and supporting business decisions through structured insights and recommendations
Bachelor's degree in Human Resources or a related field, or equivalent combination of education, related experience and/or military experience
Experience that would be great to have:
Experience with employee benefit programs, benefit compliance requirements and regulations
Experience supporting global or multi-country benefits programs and/or similar disciplines
Familiarity with global insured benefits programs, including life, disability, or accident coverage
Experience supporting captive-related reporting, risk analysis, or insurance program transitions
Experience working with a global benefits broker or consulting firm
Experience supporting benefits-related system implementations, country expansions, or vendor transitions
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio equipment.
Sponsorship:
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.
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This role is not eligib
Benefits
Health insuranceDental insuranceVision insurance401(k)Equity / stock optionsParental leave
Additional Information
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Global Benefits Analyst
About your role:
As a Senior Global Benefits Analyst, you'll support day-to-day benefits administration while also contributing to the execution of our global benefits strategy. This includes managing processes, coordinating with partners, and ensuring programs run smoothly across regions. You'll work closely with regional teams, Finance, Legal, and our global benefits broker to provide analytics and practical recommendations that support consistent, compliant, and financially sound decisions. This role also helps improve transparency, drive standardization, and strengthen risk management as our global benefits programs continue to evolve.
Fiserv · Milwaukee, WI