Human Resources Support: April Schulz, HR Manager, ajschulz2@wisc.edu
Institutional Statement on Diversity:
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
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Benefits
The starting hourly rate for the position is $20.00 (but is negotiable based on experience and qualifications).Required Qualifications:Experience in a medical, veterinary, administrative, or records environmentStrong computer skills and ability to learn and navigate EMR systemsExcellent organizational skills and high attention to detailStrong written and verbal communication skillsAbility to manage multiple tasks in a dynamic clinical settingHealth insuranceVision insurancePerformance bonus
Additional Information
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Medical Office Assistant
Job Summary:
The School of Veterinary Medicine, UW Veterinary Care (UWVC) Hospital is excited to welcome a Medical Records Specialist - Generalist to our exciting and evolving Medical Records team. This position will support the efficient and accurate management of medical records during an organizational transition from hybrid paper/electronic records to a fully paperless system.
This position is responsible for referral coordination, post-appointment chart processing, medical records phone queue coverage, document scanning, and paper chart management. The role requires strong attention to detail, excellent communication skills, and the ability to prioritize tasks in a fast-paced clinical environment. The Generalist is the department's primary continuity role and provides essential cross-coverage when team members are absent.
As UW Veterinary Care continues its transition to a fully paperless electronic medical record (EMR) system, and further integrates electronic referral and client communication platforms, the duties and responsibilities of this position may evolve to support these operational changes.
This position is full-time, 100% FTE / 40 hours a week.
The anticipated schedule for this vacancy is Monday - Friday, from 8:00am - 5:00pm, with a 60-minute unpaid lunch. (Additional option for a 30-minute unpaid lunch and working hours from 8:00am - 4:30pm as well.)
Key Job Responsibilities:
Provides day-to-day operational support to medical work unit personnel (40%)
Receives, submits, and responds to inquiries according to established policies and procedures (40%)
Prepares documents for patient admissions and appointments (10%)
Serves as front desk staff within a healthcare facility or clinic (5%)
Greets patients, schedules appointments, maintains calendars, schedules tests, and makes referrals according to instructions (5%)
Department:
School of Veterinary Medicine
UW Veterinary Care (UWVC) Hospital
Medical Records Team