Build and maintain effective working relationships with business teams and functional stakeholders to collect, validate, and interpret resilience-related information
Provide analytical and coordination support while fostering effective collaboration to improve plan quality, reporting, and process consistency
Collaborate effectively with risk, technology, and business teams to support execution of resilience priorities and ongoing stakeholder engagement
Systems & Process Enablement
Support the implementation and ongoing enhancement of resilience systems, workflows, and documentation processes
Contribute to the standardization and streamlining of planning and reporting activities
Support the maintenance of accurate, structured, and audit-ready resilience data and records
Partner with technology and business teams to improve system usability, reporting capability, and process effectiveness
Data Analysis & Insights
Analyze resilience plans, testing results, and related data to identify trends, gaps, and areas for improvement
Support the development and maintenance of reporting dashboards, metrics, and management information for readiness, coverage, and program reporting
Translate data into clear, concise insights and supporting materials for business partners and stakeholders
Support data quality, governance, and consistency standards across resilience reporting and documentation
Crisis Management & Coordination
Support crisis management and coordination activities related to events affecting personnel, office locations, and business operations
Assist with gathering, validating, and communicating information during incidents and disruptive events
Coordinate with local stakeholders and partner teams to support response activities, escalation processes, and operational communications
Contribute to post-event tracking, documentation, and follow-up actions that support continuous improvement and program readiness
Risk Assessment & Scenario Analysis
Support operational risk and resilience assessments across areas such as technology, personnel, facilities, and third-party dependencies
Support the development of data-informed recovery and resilience strategies
Assist with enterprise readiness reviews, scenario analysis, and related program activities
AI & Automation Integration
Support the use of approved automation and AI-enabled capabilities in plan reviews, analysis, and reporting activities
Help evaluate opportunities to reduce manual effort and improve reporting, analysis, and workflow efficiency
Contribute to the integration of approved automation capabilities into resilience processes, consistent with firm standards and governance requirements
Requirements
Required
Bachelor's degree or equivalent experience
Strong analytical, organizational, and problem-solving skills, with the ability to identify patterns, connect information, and manage multiple priorities
Experience with data analysis, reporting, or dashboard development
Experience supporting process improvement, workflow enhancement, or automation initiatives, and the ability to learn new tools and processes quickly
Strong written and verbal communication skills, with the ability to present information clearly to different audiences
Ability to build effective working relationships across business, risk, and technology teams
Demonstrated adaptability, curiosity, and willingness to learn new subject matter, tools, and processes
Preferred
Experience in enterprise resilience, operational risk, business continuity, or a related field for financial organizations
Familiarity with data visualization and reporting tools such as Power BI
Exposure to automation or AI-enabled tools in a controlled business environment
Experience working with enterprise systems, structured data, or governance-driven processes
Core Competencies
Analytical, organized, and detail-oriented
Pattern recognition and process mindset
Adaptable with a strong learning orientation
Strong execution and follow-through
Collaborative, relationship-oriented, and stakeholder-focused
Why This Role Matters
This role supports the Enterprise Resilience program by helping improve data quality, reporting, process consistency, and operational readiness.
For New York, NY Only the salary range for this position is USD$85,000.00 - USD$115,000.00 . Additionally, employees are eligible for an a
Additional Information
About this role
About this role: Enterprise Resilience supports the firm's ability to remain operational during disruption through continuity planning, readiness, and response coordination. The Enterprise Resilience Associate provides analytical, reporting, process, and coordination support across the program. This role is suited to a detail-oriented professional who is comfortable working with data, identifying trends, supporting process improvements, and collaborating with stakeholders across the firm.
Blackrock · New York, NY