MDU Marketing & Communications Coordinator

About the role

n/a Department Marketing How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Additional Information

Primary Location NSW - Chatswood Job Description Summary Support the delivery of communications and marketing activity across Body Corporate and End User pathways. Coordinate the preparation, issue and tracking of approved communication materials, notices, flyers, emails, SMS, posters, briefing packs and related collateral. Maintain communication and collateral registers, content libraries, version control and distribution records. Assist with the execution of resident communication campaign and related readiness activity. Support Body Corporate-facing communications including meeting packs, stakeholder notices, committee materials and briefing documents. Support resident-facing communications including awareness notices, letterbox drops, lobby posters, SMS and email activity, QR-enabled notices and completion communications. Coordinate communication release timing with MDU Engagement Managers, survey, design, delivery and scheduling teams. Ensure all communications issued use current approved templates and messaging. Support the preparation of communication packs for town halls, information sessions, cluster events and other stakeholder engagement forums. Assist in tailoring communications to site-specific conditions, stakeholder pathways, resident profiles and building readiness requirements as directed. Monitor communication activity and maintain records of issue dates, response activity, follow-up needs and supporting evidence. Support reporting on campaign activity, distribution status, stakeholder communications and communication performance measures. Escalate content issues, timing conflicts, stakeholder concerns or risks to the MDU LASCE Manager as required. Assist with the collection of communication-related feedback and support updates to templates, FAQs, scripts and campaign materials. Provide general administrative and coordination support to the communications and engagement portfolio as required.

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