Execute daily HR processes including background checks, onboarding, offboarding, attendance management, allowances, employee assistance programs, and other HR activities
Manage statutory programs such as National Health Insurance, Labor Insurance, and Labor Pension
Provide payroll‑related data including overtime, leave, allowances, and dependent information
Assist in ensuring HR compliance with corporate policies, local labor regulations, and statutory requirements,
Maintain accurate, audit-ready HR records and ensure process adherence across HR activitie, suporting internal and external HR audits, including preparation of documentation, data verification, and follow-up on corrective actions.
Employee & Manager Support
Act as the first‑line HR contact, responding to inquiries regarding HR policies, procedures, and processes
Provide accurate and timely HR guidance to employees and people managers
Escalate complex cases to HR Partners or Centers of Expertise when needed
HR Systems & Tools
Utilize HR systems such as SmoothHR, Workday, HR Case Management Tool, and employee learning system.
Support employees and managers in system navigation and issue resolution
4 . Reporting & Documentation
Support compensation and benefits surveys and government‑required reporting
Prepare knowledge documents including FAQs and policy summary.
5.HR Projects & Process Improvement
Assist in HR initiatives, process enhancements, and continuous improvement activities
Proactively identify opportunities to streamline HR processes and elevate the employee experience
Represent HR and help reinforce company values, culture, and core behaviors.
Requirements
Bachelor's degree in Human Resources or a related field
Minimum 5 years of HR Operations experience
Strong knowledge of Taiwan labor laws
Excellent communication, interpersonal, and customer service skills
High attention to detail with strong analytical and problem‑solving abilities
Ability to work independently and collaborate across teams
Proficiency with HR systems (Workday experience is a plus) and Microsoft Office Suite
HR certification is a plus
Good command of spoken and written English
Demonstrated integrity, accountability, and ability to drive results
Benefits
Health insurance
Additional Information
At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Reimagine What's Possible
Air Products · Kaohsiung, Kaohsiung City