Product Manager - Telematics

About the role

Leading on new product development to ensure we continue to improve our customer experience and stay at the forefront of market trends (as well as ahead of our competitors) Drive a culture of test and learn in digital, proposition and product to maximise click to sale through our sales process and minimise the number of post-sale cancellations Explore and develop new marketing strategies that drive acquisition through less traditional channels (e.g. social media, influencer marketing) Developing a good understanding of platforms and systems to ensure requirements are represented appropriately (e.g. user stories) - leading those who will manage this on a day to day Explore ways to digitalise parts of our journey to maximise customer experience and minimize the customers need to interact with us through human-to-human means Ensures that the product/change creates value for customers and users - ability to challenge their stakeholders on value being delivered against other backlog items/priorities. Manages the product backlog and can prioritise against the business goals working with their stakeholders to ensure reflective of needs and are understood and items not overlooked - works with wider stakeholder group Working with the Change programme to ensure we have the right tools, people (etc.) to deliver change against our objectives Development of core propositions with a view to attract a range of key segments Use of MI to power your decisions and identify key opportunities Ensuring product and customer journey complies with all relevant regulations and guidelines as well as actioning internal governance actions to ensure we meet our internal standards Involvement in all aspects of Telematics where required to support our overall objective Acting as the key IT contact which may require out of hours contact for high priority items that effect our ability to sell or service Interview Process: Recruiter screening call 1st Round - Intro call with Hiring manager 2nd Round - Case study round What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive... Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbein