Senior CX/UX Designer

About the role

Wolters Kluwer's Digital Experience Group (DXG) designs user- centered solutions across our global Tax & Accounting (TAA) portfolio. Our UX teams work at the intersection of Product, Engineering, and domain expertise , solving complex problems across multi-product ecosystems. In the UK, we support accountants and tax professionals with mission-critical software that enables compliance, advisory services, and efficient day-to-day operations in a highly regulated environment. The work is detail-heavy and high-stakes, requir ing a strong focus on usability, accuracy, and trust. As a Senior CX/UX Designer in the TAA UK UX team , you will lead the design of complex, end-to-end experiences across one or more product areas, support ing professional users in performing critical tasks accurately and efficiently. You will operate with a high level of autonomy in ambiguous problem spaces, leading discovery, defining problems, and translating insights into clear, scalable solu tions. Your work will connect user needs, business goals, and regulatory requirements , ensuring that decisions are both user- centered and commercially grounded. Y ou will also shape experience direction within your product area, influencing priorities through evidence-based insights and structured thinking. Working closely with p roduct m anagers, e ngineers, and domain expert s , you will drive alignment and maintain a high standard of design quality across the product ecosystem.