Security Administration Team Manager
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At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office / 2 days for a parent of a child up to 4 years old. The Security Administration Team Manager is a key contributor within the Information Security Division. This role is responsible for the oversight, business process and procedural framework of the Application and User Access Certification Program supporting BBH's Identity Access Management Program. This leader leads a team of Security Analysts and understands their role is to lead, work collaboratively and globally within their own remit, and more broadly within the Division and the Protect Pillar. Key responsibilities include, but are not limited to: People Management: Influences, mentors and develops team members to deliver outcomes aligned with strategic goals. Ensures team members understand and perform according to security policies and procedures. Strategic Planning: Maintains and achieves an integrated business plan for the Certification Program. Balances strategic plans with short-term tactical actions and iterative improvements to align with long-term goals. Embraces ownership and accountability of Product from design through delivery, inclusive of the platform/tools used to execute on delivery. Collaborates closely with their peers to ensure a seamless consistent product execution and offering across the global organization. Process Improvement: Develops and maintains a culture of collaboration, results oriented, continuous process improvement. Leads process improvement initiatives and development of new workflows to improve control, efficiency, mitigate risk. Ensures an organization focused on real-time execution, enhancing the overall product and meeting defined SLAs. Ensures standard business processes are well defined and align with industry standards, best practices and client needs Certification Program Specific Responsibilities: Ensures team and self, understand the business purpose of the applications/role being certified to. Creates transparency for certifying parties, as needed, via collaboration with peers and application owners on the quality of the entitlement descriptions. Ensures SLAs are adhered to and corrective actions to improve overall performance are implemented. Makes recommendations on how to evolve the Certification Program. Stores, evidences and maintains records in support of internal and external audits. Educates the user/certifying community on the importance of the Certification Program and the need for timely, accurate and least privileged user access certification. Understands and adheres to industry best practice in execution of the Certification Program. Participates in special projects, inclusive of advancing SailPoint/platform tools to achieve enhanced Certification Flows. Collaborates with peers and application owners in onboarding new applications to the Program. Focuses on continuous education and understanding industry developments pertaining to access control and certification requirements. Qualifications include: BS/BA degree or equivalent job experience. Strong people management and talent development experience. Strong planning and process improvement background. Ability to communicate effectively. Highly motivated with ability to self-manage and work independently. Creative and effective problem-solving skills. Experience in related field (Identity & Access Control, Information Security, Operational Excellence). Experience with Identity Access Management tools, Oracle databases, Service-now, Jira and Active Directory services. Strong skills of data retrieval and analysis techniques. Ability to handle multiple priorities, while meeting deadlines. Sound judgement and escalation skills. Strong organizational, written, and verbal communication skills. Strong interpersonal and people management skills.
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