Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.
Responsibilities
Defining and influencing technology vision and roadmap for a HPC (high-performance compute) and AI servers w/ GPU acceleration. Evaluate emerging data center infrastructure technologies and standards - Provide architecture and design recommendations to DevOps teams and Leadership.
Leading technical discovery and collaborate with technical stakeholders: workloads, architectures, integration requirements, and success criteria.Translate complex application needs into clear requirements and solution proposals.
Requirements
Provide experience specifically with Dell PowerEdge, DCC, or similar enterprise server platforms. System-level understanding of server products including physical, functional, logical, mechanical, electrical, software, thermal and cooling.
Understand high speed transceiver interfaces like PCIe (physical, DLL and transaction layer), and memory interfaces. This includes: DDR4/DDR5 as well as the requirements to test them.
Develop large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. Experience in a data center / field service / hardware support role working with enterprise servers or converged/ hyper converged systems.
Provide hands‑ on skills in rack‑and‑stack, cabling,
Additional Information
Immigration sponsorship is not available for this position
What you can expect
As a Senior Data Center Infrastructure & Hardware Engineer, you'll take ownership of designing, deploying, and maintaining the high performance compute (HPC) and AI server environments. This is a hands-on technically demanding role where you'll be at the forefront of data center innovation-bridging hardware engineering, infrastructure design, and operational excellence.
Zoom · San Jose, CA