System Operator

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Operate the infrastructure and computers via centralized console, on-line or remote terminal. Execute recover procedures, and system restart. Maintain records of machine performance and production. Record equipment problems and place service calls. Provide guidance to and assist in the training for less experience computer operators. Ensure established procedures are being maintained. Assist support to analyse technical problems and implement solutions in accordance with given instructions. Perform service centre help desk duties. Operate input/output devices such as tape drives and printers. Produce system printouts in a timely manner. Monitor supply inventory levels. Drive problem analysis and resolution for incidents that affects infrastructure operations. Perform infrastructure monitoring and distribute alerts to responsible groups of support. Process batch jobs. Follow the instruction from senior / supervisor and manager per related assignment.