Medical Assistant II - Psychiatry and Behavioral Medicine

About the role

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care duties. Primary Responsibilities Perform patient rooming and greeting; obtain vital signs, including blood pressure, pulse, weight, and height. Review and update smoking status, allergies, substance use, and medications for provider reconciliation. Review and update documentation in Epic using the patient's hospital discharge summary, including medications; ensure the patient reviews the discharge medication list. Enter PHQ-9 and GAD assessment data into Epic. Administer injections and perform other clinical procedures, ensuring accurate and timely documentation. Prepare and package specimens for laboratory analysis as needed. Route laboratory results to providers for review. Assist with refill requests for both controlled and non-controlled substances. Support completion of medication prior authorizations. Maintain and stock the sample closet, including proper management of expired medications and biohazard waste. Maintain, stock, and order clinical supplies necessary for patient care. Assist with special projects as assigned. Support the administration of Spravato (Esketamine) nasal spray and monitor patients accordingly. Assist providers with mapping procedures for Transcranial Magnetic Stimulation (TMS) patients. Perform additional duties as assigned in accordance with the guidelines of the National Medical Assistant Certification. Knowledge - Skills - Abilities Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting. Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills. Ability to prioritize work assignments and take direction. Excellent oral and written communication skills. Computer skills and experience with electronic health records.