Cafe Leader

About the role

Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters. With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America. At GCG , we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment. Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region. Calloway Corporation is a member of the GCG Group which operates in 21 countries across the US, Caribbean, Central and South America. We are seeking to recruit a passionate, skilled, and motivated individual to join our team in the capacity of Café Leader . As the Café Leader, you will be responsible for overseeing daily café operations, supervising staff, ensuring excellent customer service, maintaining food safety standards, managing POS and cash handling procedures, and supporting departmental budgeting and timesheet administration. KEY DUTIES & RESPONSIBILITIES include but are not limited to: Supervise daily café operations and staff Operate and oversee POS system and cash handling Prepare schedules and department timesheets Ensure timesheets are submitted to HR on time Monitor café supplies, hygiene, and food safety standards Support budgeting and cost control Ensure excellent customer service and resolve complaints Maintain accurate operational reports Assist with lifting and transporting café supplies and food items Willingness to learn, proactivity, and openness to work in a multicultural environment. ACADEMIC & EXPERIENCE REQUIREMENTS: Diploma or certification in Hospitality, Business, or equivalent Minimum 3 years' experience in hospitality or customer service Experience with POS systems and cash handling Leadership and communication skills Basic budgeting and organizational skills Ability to work in a fast-paced environment Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!