AI, Search & Knowledge - Senior Software Development Engineer, Tech Ops

About the role

This Software Development Engineer role will encompass the entire lifecycle of ML compute platform reliability engineering. The engineer will address user queries or tickets, triage and mitigate issues, converting diagnosis processes and solutions from ad hoc to systematic, reactive to proactive, and manual to automatic. They will visualize ML platform scalability and stability, assessing their impact on development velocity and compute resource utilization. Based on the actual impact, they will prioritize engineering efforts across teams, enhancing the system's key performance indicators.