Mobilisation Manager

External

Pact · London, UK

£54K/yrFull-timeOn-siteToday

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About the role

We are looking for an experienced Mobilisation Manager to lead the end-to-end mobilisation of Pact's new prime contracts for Community Support for Men, providing services to men in custody on remand and pre-release, and in the community. This is a high-profile, time-bound role at a pivotal moment for Pact. You will be responsible for ensuring a controlled, compliant and risk-managed transition from contract award through to full operational delivery from Day One. Working initially to the Director of Justice and Health Services, and then to the relevant Service Director, you will ensure that all contractual deliverables, service specifications, assurance requirements, governance arrangements, workforce readiness and statutory obligations are met in line with MoJ and HMPPS expectations. You will also provide support and advice to contracts being mobilised by Pact as a subcontractor, safeguarding service integrity, public protection and the wellbeing of vulnerable service users throughout.

Responsibilities

As Mobilisation Manager, your work will span the full mobilisation lifecycle, including:

Leading the mobilisation of Community Support services for Men, developing and managing comprehensive Mobilisation Plans aligned to contract schedules, implementation milestones and commissioner-approved timelines

Ensuring all Mandatory Requirements, service specifications and implementation conditions are met prior to go-live, and overseeing early-life service delivery through to business-as-usual

Establishing and maintaining clear mobilisation governance, preparing assurance documentation, readiness evidence, progress reports and exception reports, and supporting commissioner-led readiness reviews and gateway processes

Coordinating internal mobilisation activity across Operations, HR, Recruitment, Finance, IT, Data, Compliance, Safeguarding and Quality

Mobilising case management systems, reporting tools, data-sharing processes and information governance arrangements in line with justice system requirements

Commencing recruitment aligned to contract volumes and locations, working with HR to manage vetting, onboarding, training and TUPE transfers in a compliant, transparent and supportive way

Maintaining mobilisation risk, issue and dependency registers, with clear mitigation strategies and escalation routes, and ensuring all activity meets legal, contractual, regulatory, safeguarding and data protection requirements

Acting as the initial mobilisation liaison for commissioners, internal leaders, delivery teams and partners prior to appointment of the Services Director

Monitoring mobilisation costs against approved budgets, identifying emerging risks related to scope, volume or feasibility, and allocating resources efficiently

Working with the Services Director on formal readiness and go-live reviews, ensuring a structured handover to operational teams, and capturing lessons learned to improve organisational mobilisation standards

About you

You will be a credible, highly organised and resilient professional who has successfully mobilised publicly commissioned services in complex, regulated environments.

Proven experience mobilising or transitioning publicly commissioned justice or probation services

Strong project and mobilisation management capability in complex, regulated environments

Experience working with or alongside MoJ / HMPPS commissioning, assurance or contract management teams

A strong understanding of mobilisation lifecycles, readiness criteria and early-life service management

Knowledge of justice-sector compliance frameworks including safeguarding, data protection and performance management

Proficiency in mobilisation planning and reporting tools (e.g. Microsoft Project or equivalent)

A degree in Project Management, Operations, Criminal Justice, Social Policy or a related discipline, or equivalent professional experience

Desirable:

PRINCE2, PMP or a similar project management qualification

Mobilisation Manager

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