Bcbsa · ChicagoPrepare for this interview
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This position is responsible for the business oversight and end-to-end project delivery of business and information technology products. Oversees development, maintenance, and support of advanced technology products to meet the needs of business while integrating system and evolving technologies. Plans, directs, and executes product and project activities in partnership with internal and external stakeholders to define IT and business strategies to achieve an optimum delivery of software products and strategic business imperatives. Responsible for leading and managing delivery on multiple projects and responsible for task-prioritization and backlog management. This position will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives. Strategic planning responsibilities include oversight of program lifecycle from ideation through post-implementation. Provides vision, leadership, business direction and subject matter expertise of activities within the product portfolio. Accountable for product or program deliverables, budget estimations/forecasts, variance analysis and justification. Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Present status updates to Senior/Executive management. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion. Quality Assurance responsibilities include managing the development and translation of business requirements while monitoring and evaluating key performance indicators to measure the success of products and programs. Ensure adherence to BCBSA processes/procedures. Use data-driven insights to make informed decisions. Process improvement responsibilities for driving change and implementing process improvements while ensuring long term compliance. Provides leadership and business direction by establishing a vision and strategy to meet established goals and objectives, while focused on continuous improvement. Leads the creation and maintenance of methodologies and processes for the department. Leads teams to attain goals, pursue excellence and establish discipline specific best-practices.
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