Welcome patients, visitors, and students in a courteous and professional manner.
Manage clinic appointment scheduling, confirmations, cancellations, and waitlists using
electronic systems.
Maintain and update patient files in compliance with privacy regulations (e.g., PHIPA, HIPAA).
Respond to inquiries in person, by phone, and via email, providing information about clinic services and policies.
Assist with check-in/check-out procedures, patient forms, and fee collection (following procedure for handling end-of-day reports and submission to bursar).
Clinic Operations Support:
Order and track dental and office supplies in coordination with the clinic coordinator and instructional staff.
Organize, stock, and maintain supplies in designated storage and treatment areas.
Assist in daily upkeep of reception and common areas to ensure a clean, safe, and professional environment.
Compliance & Infection Prevention:
Monitor and document infection prevention protocols using GreenLight Dental Compliance Center.
Collaborate with faculty and students to ensure protocols are followed in line with public health guidelines and program standards.
Support clinic readiness for audits or inspections by maintaining accurate compliance
records.
Compensation: $19/hr
Educational Environment Collaboration:
Communicate effectively with dental hygiene students and faculty to support smooth clinic operations.
Contribute to a supportive learning environment that emphasizes professionalism and patient-centered care.
Requirements
Previous administrative experience in a healthcare, dental, or educational setting preferred.
Experience with clinic scheduling software and compliance tracking tools; GreenLight Dental and Eaglesoft experience is a plus.
Strong interpersonal, communication, and organizational skills.
Proficiency in Microsoft Office Suite (Excel, Word, Teams) and general office technology(Outlook, MyIvy, Workday).
Ability to work collaboratively with students, faculty, and patients in a diverse, inclusive setting.
Familiarity with infection prevention protocols and public health guidelines.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Financial & Retirement Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
Educational Benefits
Fee remission for employees, spouses, and legal dependents.
For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits .
Benefits
Health insuranceDental insuranceVision insuranceEquity / stock options
Additional Information
Why Join Us?
By joining Ivy Tech Community College, you will be part of a dynamic and mission-driven team that supports both community healthcare and student education. Your work directly contributes to student success and public service through high-quality dental hygiene care.
Work Environment:
- Located in an educational dental clinic environment serving community patients.
- Involves interaction with students in training, faculty instructors, and members of the public.
- May require occasional lifting or stocking of supplies.
Job Overview:
The Dental Hygiene Clinic at Ivy Tech Community College is seeking a reliable and organized Receptionist to support the operation of our student-led dental hygiene clinic. This role serves as the first point of contact for patients and plays a key role in maintaining efficient clinic operations.
The ideal candidate will be comfortable working in an educational environment, collaborating with faculty, students, and community members, while supporting compliance with infection prevention and public health standards.
Ivytech · South Bend, IN