Support Operations through the arbitration and execution of requests from our International Defense and customers.
Preserve the spacecraft and ground systems; ensure existing and potential satellite tasking requirements are met; deliver imagery and ancillary data to Vantor internal and external customers.
Support numerous internal departments, including Remote Systems, Direct Access Remote Sensing, Project Management, and the direct access account management and sales teams.
Monitor satellite access windows to guarantee successful execution and ensure delivery of imagery and products within prescribed deadlines.
Frontline incident management for direct access customers outside of standard business hours
Troubleshoot Tier 1 and 2 issues in high-pressure situations
Utilize and maintain monitoring tools by performing ongoing assessments of the efficiency/performance of these tools,
Work alongside operations, sales, and customer facing teams on requirements and operational implementation,
Provide input and guarantee accuracy of operations, efficiency, and transition documentation and procedures,
Effectively communicate with team members, cross-departmental staff, and customers regarding status, milestones, issues, and resolution.
Requirements
Must be a U.S. citizen and possess a current/active Secret security clearance
Ability to accommodate 24/7 rotational shift work
Bachelor's degree in engineering, computer science, or a relevant field. Four additional years of experience may be substituted for a degree.
Background in Windows & Unix/Linux environments
Familiarity with scripting languages, such as Python or Ruby
Must possess/demonstrate excellent verbal and written communication skills
Geospatial and GIS experience or familiarity with remote sensing applications
Ability to understand system-level concepts and grasp details of the interaction between various components in the system
Proficiency with understanding and modifying XML and JSON
Ability to provide support and guidance to customers during the implementation of their system through the life cycle.
Experience with aerospace and/or satellite ground systems
Ability to support time-sensitive requirements
Ability to work independently and in a team environment
Ability to multi-task, results-driven, strong sense of ownership and urgency
Ability to interact multilingually
#LI-MG1
The base pay for this position within Colorado is: $71,000.00 - $95,000.00 - $104,500.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is re
Benefits
Health insurance401(k)Remote work options
Additional Information
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
This position requires active Secret Clearance from the United States Government.
Vantor is currently seeking a Direct Access Support Engineer for our Mission Operations Center in Longmont, CO.
Maxar · Longmont, CO