This person is expected to provide timely support to business users, including issue troubleshooting, system monitoring, and executing minor enhancements within their area of expertise. You will:
Provide functional support to end-users encountering issues or 'how to' questions with daily transactions and routine processes (e.g., period-end closing, mass data maintenance activities).
Monitor critical job runs and ensure timely, accurate communication of findings or incidents to relevant business and technical stakeholders. Drive prompt issue resolution.
Take ownership of operational responsibilities within your domain, including ticket resolution and troubleshooting. Be prepared to handle minor, major, and critical incidents as well as service requests in line with agreed OLAs. Perform root cause analysis (RCA) and document findings as needed.
Translate business needs into detailed functional specifications for technical teams. Perform design and required configurations, execute Unit Testing (UT) and System Integration Testing (SIT).
Support larger-scale projects when necessary - contributing to documentation, configuration, testing, training, and end-user support, including participation in User Acceptance Testing (UAT).
What will help you thrive in this role:
3+ years of hands-on experience with SAP S/4HANA in a functional role RE-FX and other secondary areas (SAP FICO, In-House Cash, Payments, Asset Accounting, and Project Systems (PS)).
Solid understanding of core business processes in your respective SAP S/4Hana module
Fluency in English (written and spoken).
Experience working in SAP operations, including ticket resolution, troubleshooting, and end-user support.
Exposure to minor SAP development or enhancement activities (e.g., configuration, testing, documentation). Familiarity in working with technical teams (ABAPers, Integration, Basis specialists).
Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent practical experience).
Understanding o f SAP transport management and change management processes.
We would see as an advantage: familiarity with ITIL-based support models and service management processes. Experience with JIRA, ServiceNow, or similar ticketing systems.
Join us to shape smarter living for people, businesses, and the planet
At Telia, we're a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader , we drive change with large-scale, impactful projects while building a sustainable, inclusive world.
Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you're taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
Benefits
At Telia, we care about your well-being, growth, and sense of belonging:Additional health insurance and pension plansWorkation : work from anywhere in the EU for up to 30 days per yearExtra vacation days based on tenure (up to 5 additional days)Discounts on Telia services , including free home internetPartner offers and discounts (SPA, cafes, events)Telia Kids Club : summer camps for employees' childrenCompany-supported sports activities (yoga, basketball, running)Internal training , leadership programs and job shadowing to explore new roles.... and more .Monthly salary range for this position -4300 - 6400 Eur (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.Ready to make better happen?We look forward to receiving your application by June 15, 2026. Please note that we migHealth insurancePaid time offPerformance bonus
Additional Information
We are seeking an SAP Finance specialist with primary expertise in RE-FX and secondary expertise in SAP FICO, In-House Cash, Payments, Asset Accounting, and Project Systems (PS).
I am Darshanjeet Singh Sachdeva, Hiring Manager, and I am leading SAP Finance Control, Group Reporting and Treasury Solutions team at Telia Group IT. I am looking forward to strengthening our SAP team to help us out with all the exciting work we do!
This role is responsible for supporting day-to-day operations and delivering minor developments within SAP S/4HANA for the Nordic countries (Sweden, Finland, Norway & Denmark) .
The role requires close collaboration with Solution Architects , Product Owners , other functional SAP teams , and technical teams (including Integration, Basis, ABAP, and Fiori developers), as well as coordination with the IT Service Manager responsible for the relevant domain.
We follow ITIL best practices and SAP change management procedures and work according to SAFe framework.
Teliacompany · Vilnius, Lithuania