Charismatic, outgoing, and confident interacting with the public;
Naturally engaging and comfortable initiating conversation;
Creative, resourceful, and full of ideas;
Sales-minded with strong instincts for guest engagement and conversion;
Positive, self-motivated, and highly energetic;
Comfortable leading by example in a fast-paced entertainment environment;
Able to motivate others and create team momentum;
Passionate about live entertainment, hospitality, experiential marketing, or tourism;
Comfortable working outdoors in Florida summer weather for extended periods;
Previous experience in sales, promotions, attractions, entertainment, retail leadership, or experiential guest service preferred.
Experience in guest service-based industries;
Ability to collaborate effectively within a team environment and adapt to changing circumstances;
Consistent professional and neat presentation following food safety hygiene guidelines;
Comfort working in a high-energy loud, environment with varying temperatures and climates;
Ability to stand for extended periods of time;
Strong organizational and communication skills;
Adhere to and promote all Occupational Safety and Health Administration (OSHA) regulations as they pertain to the safe operation of all elements related to the show; participate in all required health and safety classes and emergency rescue procedure training;
Contribute to a safe and positive working environment at all times by adhering to and following all Cirque du Soleil Entertainment Group standards, values, policies and regulations pertaining to safety using equipment and established working methods;
Assist other departments when necessary for cross-departmental support;
Ability to learn and operate a point-of-sale system and retain operational knowledge;
At least two years of previous experience, or in a similar environment;
Fluent in English, both written and spoken; Ability to clearly and effectively communicate via headset/radio;
Availability to work varied shifts, including weekends and holidays;
Ability to perform the essential functions
Additional Information
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
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Kiosk Lead - BMG Orlando
Box Office - Guest Engagement & Ticket Sales
Seasonal Full Time
Blue Man Group Orlando is seeking a dynamic, outgoing, and creative seasonal full time Kiosk Lead to transform our ICON Park ticket kiosk into an exciting and engaging guest experience for the busy summer season.
This is a temporary full time seasonal position running through mid-August, ideal for someone who thrives in high energy environments and enjoys interacting with people from all over the world. This is not a traditional Box Office role. We are looking for someone with personality, energy, and sales instincts who can bring the spirit of Blue Man Group to life in a highly visible public-facing environment. The ideal candidate knows how to naturally connect with people, create curiosity, drive excitement, and motivate a team.
The Kiosk Lead will help evolve the kiosk into a vibrant, interactive destination that captures attention and encourages guests to stop, engage, and ultimately attend the show. We are looking for someone who can create excitement, spark curiosity, and make the kiosk feel alive - someone who can turn a quick interaction into a memorable moment and inspire guests to experience Blue Man Group.
Perfect for someone looking for an exciting summer opportunity in entertainment, tourism, or experiential sales.
Duties and responsibilities of this position include, but are not limited to:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Lead and energize the day-to-day kiosk operation at ICON Park;
Create a fun, welcoming, high-energy atmosphere that reflects the Blue Man Group brand;
Engage passersby in a natural, authentic, and entertaining way;
Coach and motivate kiosk staff to become more proactive and guest-focused;
Develop creative ideas to increase traffic, visibility, and ticket conversion;
Identify opportunities for visual merchandising, activation moments, and guest interaction;
Encourage a culture of enthusiasm, initiative, and accountability;
Help drive ticket sales performance while maintaining an exceptional guest experience;
Collaborate with marketing, operations, and theater leadership on promotions and activations
Cirquedusoleil · Orlando, FL