Director of Key Account Management (m/f/d)

About the role

As Director of Key Account Management at BuildingMinds, you will own the company's most strategic client relationships and drive long-term revenue growth across our key account portfolio. You combine the gravitas of a trusted C-suite advisor with the commercial hunger of a top-performing sales professional - and you use both to build partnerships that last. Note: This is an individual contributor role at launch, with the expectation to build and lead a broader KAM team as the function and portfolio grow. In detail you will: Own the company-wide key account strategy: define prioritisation, set targets with the CCO, and establish the KAM playbook Monitor strategy execution and produce executive-level reporting on portfolio health, revenue development, and growth opportunities Develop and own strategic account plans for each key account, aligned with company objectives and long-term partnership value Serve as senior point of contact and trusted advisor for assigned key accounts, maintaining C-suite relationships Proactively originate and close upsell and cross-sell opportunities across your portfolio Actively push and influence other KAMs to identify upsell and cross-sell opportunities within their accounts Coach and support other Key Account Managers as a senior sparring partner and escalation point (non-hierarchical) Lead AI exploration with enterprise accounts - identify where AI capabilities create new value and translate into commercial proposals Engage stakeholders beyond existing client contacts, mapping decision-makers and sponsors across each account Develop fund and growth strategies per account, identifying new business needs and emerging budget cycles Own pricing strategy and commercial structuring for your accounts Work closely with a dedicated project team (Project Manager + Solution Engineer) to ensure seamless delivery and client satisfaction Coordinate with the project team to translate client needs into solution design and implementation Lead contract renewals, negotiations, and commercial governance across your portfolio Act as primary escalation point for client concerns - proactively resolve risks before they impact retention Zero churn: retain 100% of your key account portfolio Successfully close priority deals currently active in pipeline 8+ years in a commercial role and/or 5+ years in the real estate market A proven track record of managing and growing complex, multi-stakeholder enterprise accounts Strong experience in upsell, cross-sell, and commercial negotiation at director or C-suite level Experience in the real estate or PropTech industry (strongly preferred) Excellent written and spoken French and English; German is a plus The ability to engage and influence at C-suite level with confidence and credibility A strategic mindset combined with hands-on execution - you can set the direction and close the deal yourself Curiosity and enthusiasm for AI and emerging technology, and the ability to translate it into client value Experience working in or with a fast-moving, international scale-up environment A collaborative, team-player attitude alongside strong personal accountability A diverse team with people from all over the world, of all ages with a supportive atmosphere A hybrid work policy- 3 days remote (Paris-based, with travel to Berlin and client sites as needed) Annual learning budget focusing on people's professional and personal development Apple latest technology for your best efficiency The opportunity to shape building sustainability at global scale Competitive compensation and benefits plus a variety of snacks and drinks in the office Unlimited working contract with 30 days of vacation per year