Regional Facilities Manager

About the role

The Workplace Services and Facilities team operates offices and other DoorDash facilities such as Labs, DashMarts and Kitchens. We are building and operating spaces that are inclusive, inspirational, and at the same time functional. We want to remove any and all friction in the physical space that prevents our employees from doing their very best work. You'll be part of a team that runs things on the ground, creating a workplace that is functional and efficient for our team and guests. You will be a vital part of a team that helps prepare DoorDash for where it is going, and enable the continued growth of our platform. DoorDash is looking for a Regional FacilitiesManager to support the ongoing growth of our New Vertical businesses as well as our corporate offices. In this role, you manage the ongoing operations of 150+ facilities in the US, including new site launches, decommissions, expansions, relocations and remodels. You will work closely with cross-functional partners to ensure seamless facility operations and lead projects that enable a strong facility management foundation. This role will require exceptional communication and strong leadership skills. You're excited about this opportunity because you will... Manage an outsourced management team that handles work order management for repairs and maintenance Serves as the escalation point of contact for the East Region which may require afterhours or weekend support Contribute to the development and continuous improvement of the Facility Operations Playbook Project Manage critical initiatives, inclusive of change management plans Develop and cultivate relationships with Landlords and Property Management groups Partner with cross-functional teams to ensure capital, safety and security projects are managed effectively and do not impact operations Collaborate with cross-functional partners such as HR, IT, Safety & Security on emergency preparedness and business continuity plans Track Facility Operations expenses and establish dashboards to identify trends Conducts regular site inspections and solution against systemic deficiencies Collaborate with field leaders to ensure consistency, trainings, and best practices across regions Travel up to 25% for site inspections and to support launching or decommissioning of facilities We're excited about you because... Are Customer Obsessed with a passionate drive to, take initiative, and offer unique solutions that deliver on their expectations. Think big, and Start Small with a thoughtful process of analyzing data and circumstances to solve problems and reach a well-reasoned solution. Value our One Team, One Fight mentality by partnering effectively and executing on our common goals in a pleasant and energetic manner. Have a Bias for Action with an appreciation and understanding of our mission in order to make sound, timely contributions. Strive to be 1% Better Everyday with your openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Choose Optimism and Have a Plan, whether it's a big project or impromptu task, you are quick on your feet and happy to contribute in a helpful, organized way. Have 5+ years of Facility Management multi-unit experience, including light industrial and/or retail spaces Strong knowledge of work order management systems, such as ServiceChannel Have experience managing remote facilities and a remote team Have a bachelor's degree, and/or a CFM (or other relevant certifications), or have equivalent work experience Proven ability to manage escalations and communicate effectively with senior stakeholder Robust background in critical systems, mechanical and electrical engineering and energy management programs strongly preferred

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