Our Store Managers are integral to the success of the HOKA Brand. As a Store Manager, you attract, develop, and motivate a passionate team. You regularly share the HOKA Brand values, vision, and mission with your team members and actively create a culture of trust and accountability. You may lead multiple high-volume and complex locations and support the Area Manager with additional responsibilities as needed.
Responsibilities
Coach and develop your team to drive business results and professional growth
Partner with the Area Manager to identify and develop talent for leadership positions
Ensure the highest level of customer service possible and prioritize brand and product knowledge training
Meet and exceed budgeted sales and KPIs and monitor expenses
Conduct self-audits with attention to key controls involving receiving and cash handling within your district
Develop store strategies that enhance customer satisfaction, increase traffic, and optimize profitability
Proactively and continuously cultivate community through events, local outreach, and engagement with your market beyond the store's four walls
Manage inventory and implement store administration and operations including compliance with policies and procedures
Actively maintain a network for recruiting candidates to your store team, as well as support the District Manager in identifying and interviewing potential management candidates within the district
Hire the best team members by identifying talent quickly and regularly maintaining a network for recruiting candidates
Onboard and train team members to ensure engaged and high-performing teams
Ensure the highest level of visual merchandising and standards and take responsibility for execution of visual directives and guidelines
Drive key initiatives and support programs that enhance the customer journey
Requirements
Excellent leadership skills and experience managing people in a customer-facing environment
You can demonstrate a track record of exceeding sales targets and cost management for a store of comparable volume and size
Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs
We would Love to Hear from People with:
Solid Retail Store Management experience
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
Ability to be agile to meet the needs of the business, within and beyond the four walls of the store
Experience coordinating and hosting in-store events is a plus
Fantastic problem-solving skills and ability to work through challenges
What We Will Give You
Extras, perks & volunteering opportunities - Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
Growth and Development; Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program
HOKA Uniform Allowance
Discount off the Deckers Brands' (HOKA, UGG, Teva) online and instore
Equal Employment Opportunity
#DeckersEMEA
Benefits
Vision insurance
Additional Information
HOKA Store Manager - Cheshire Oaks Outlet
ABOUT HOKA
At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.
We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.
Deckers · Cheshire Oaks, UK