Provide support to the General Manager and Property Manager in the day-to-day activities for buildings in the portfolio and assist in completing annual budgeted projects within budgeted amounts.
Supervise contractor performance and contractual obligations for major service and capital contracts, escalating deficiencies as required.
Analysis of financial statements for preparation and posting of monthly reports
Assist with annual budget process for buildings within the portfolio.
Liaise with tenants for escalated collection of accounts receivable matters and reconcile accounts.
Administer lease related payments (i.e. tenant allowances, etc.).
Processing of Capital invoices, back up (ie. cost control)
Process invoices including matching, coding invoices to comply with budget schedules and compiling and verifying batches submitted to Regional Accounting.
Administrative functions relating to property management and analysis of leases.
Tender and administer operational service contracts (landscaping, HVAC, elevator, cleaning, security, life safety, etc.), ensuring vendor compliance with QuadReal insurance requirements and performance standards.
Maintain and update contract schedule and various database software
Monitor and follow up on QuadReal Connect/Tenant maintenance requests to ensure overall service delivery is consistent with QuadReal standards
Maintenance and updating of tenant information, for timely collection and recording of tenant insurance certificates.
Maintain tenant manuals and assist with coordination of tenant appreciation function for the buildings in the portfolio.
Administer periodic tenant satisfaction surveys; analyze results for trends and service gaps, follow up with tenants on concerns raised, and report findings to the Property Manager with recommended action items.
Prepare, issue, and distribute correspondence to tenants, including construction notices, service disruption bulletins, and general building communications.
Oversee rent collection, cheque posting, and application of payments to tenant accounts.
Review and verify monthly recurring billings for accuracy prior to submission.
Prepare Rental Letters.
Liaise with tenants and follow-up communication for dealing with tenant matters.
Monitor and track vacant unit utility accounts.
Process all cheques, invoices and related reports and systems within Yardi as assigned.
Read and understand leases to ensure accurate information is received and maintained.
Read and review Lease Review Checklists and reports (LRC'S)
Maintain and update security deposit reports.
Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur
Complete understanding and adherence to the Environmental Policy, the Code of Conduct and other policies and procedures relevant to the position as prescribed from time to time
Support building operations oversight, including monitoring life safety systems, elevators, escalators, mechanical and electrical systems, and coordinating inspections and remediation work with qualified service providers.
Manage visitor access and security protocols, including NDA administration and coordination with building security for sensitive tenant requirements.
Support QuadReal's sustainability and ESG objectives through monitoring of utility accounts, coordinating energy and environmental initiatives, and maintaining compliance with applicable environmental regulations.
Coordinate parking operations, including rat
Benefits
Equity / stock options
Additional Information
About QuadReal Property Group
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com
Role Description:
We are seeking a detail-oriented and tenant-focused Assistant Property Manager to support the daily operations of our commercial office portfolio in Vancouver, BC. Reporting to the Property Manager and General Manager, the Assistant Property Manager plays a key role in ensuring the efficient day-to-day management of the buildings, maintaining high standards of tenant service, and supporting financial and administrative functions across the portfolio. This role is well-suited to someone with experience in commercial property management, strong organizational skills, and the ability to manage competing priorities in a fast-paced, multi-tenant environment.
Quadreal · Vancouver, Canada