Additional Information
NOTE: Only those serving in the permanent civil service title of Associate Water Use Inspector Level II will be considered for interview.
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and storm water, and reducing air, noise, and hazardous materials pollution. Department of Environmental Protection (DEP) is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. Department of Environmental Protection's (DEP's) water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City.
The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. Bureau of Customer Services serves approximately 836,000 customers and collects more than $4.5 billion in revenue each year.
The New York City Department of Environmental Protection (DEP) provides clean drinking water, wastewater treatment, and stormwater management for the residents of New York City. The Bureau of Customer Services (BCS) oversees metering, billing, and field inspection operations supporting more than 800,000 accounts citywide.
The Bureau of Customer Services (BCS) is seeking a qualified Associate Water Use Inspector Level II to advance to Associate Water Use Inspector Level III and serve as the Chief Inspector, Bronx, reporting directly to the Director of Field Services. This unit conducts inspections, meter investigations, repairs, replacements, and enforcement actions across the Bronx.
Under general direction, the selected candidate will:
-Oversee daily operations of the Bronx Field Inspection Unit, including scheduling, field deployment, and quality control.
-Supervise, train, counsel, and evaluate Water Use Inspectors and Associate Inspectors assigned to Bronx operations.
-Conduct or direct inspections, follow-up[SW1.1] investigations, and enforcement actions related to water use, meter accuracy, and regulatory compliance.
-Review and evaluate submissions related to the sale or use of water and ensure proper interpretation and application of Department of Environmental Protection (DEP) rules and regulations.
-Prepare and review written reports, summaries, and related documentation.
-Coordinate all Bronx summons and violation activity, including submission to the Environmental Control Board (ECB) and assignment of staff required to appear at hearings.
-Represent Bureau of Customer Services (BCS) at Environmental Control Board (ECB) hearings and provide technical testimony when required.
-Assist in planning special inspection programs and data driven initiatives based on management information reports.
-Operate a motor vehicle when necessary.
-Learn and enforce all Department of Environmental Protection (DEP) Environmental, Health, and Safety (EH&S) and Equal Employment Opportunity (EEO) policies.
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