Plan and conduct user research and competitor analysis
Analyse different data sources and qualitative feedback and working with the product owner to create an improvement pipeline
Create user stories, personas, and storyboards
Create user journey mapping, user flows, feature flows and sitemaps
Determine information architecture
Create and defining digital ecosystems
Create prototypes and wireframes
Design high fidelity user experiences
Help define tone of voice and micro-copy
Create atomic design libraries and patterns
Conduct usability testing
Conduct desirability testing
Own your products' user flows while working as a team across your assigned business units to ensure a cohesive experience
Act as the voice of the user taking a data-driven approach to design
Champion human centred design
Requirements
Great understanding of design tools
Mac literate with use of Sketch, Figma, Adobe Creative Suite and Microsoft Office applications (specifically Powerpoint)
Sound knowledge of digital production including understanding responsive design (HTML5, CSS)
Great knowledge of the design process
Confidence with when you should test with prototypes or push things live
Design principles and UX laws are second nature
Understand the importance and influence design has on things like SEO and accessibility
Strong knowledge of native applications such as iOS and Android
Experience of using and developing design systems
Good understanding of our users and how they use our product
Confident in presenting your work and walking through your design decisions
Some experience mentoring junior members
Ability to own, address and resolve customer experience problems, such as root cause analysis
Good understanding of analytics and quantitative testing and analysis
An understanding of agile working practices like Kanban and Scrum
Ability to quickly execute polished UI concepts, user flows and more complex prototypes
Understanding of what success looks like and how we should be measuring/tracking outcomes
Strong organisational skills in order to effectively schedule diverse workloads
Attention to detail is very important to you
Minimum Criteria
Degree in a Design-related field, formal UX certification, or equivalent practical experience
Proficiency in modern design tools (e.g. Figma, Sketch, Adobe Creative Cloud)
Demonstrable commercial experience in Product Design and User Experience
Experience designing across multiple platforms (web, iOS, Android)
Experience working within cross-functional product teams
Understanding and application of user research methods and usability testing
Experience using AI as part of your workflow
Strong commercial awareness
Benefits
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.36 days annual leaveHoliday purchase - perfect your work/life balance with extra annual leaveShare Incentive Plan and Sharesave SchemePayroll giving and charity matched fundingTechnology Vouchers - save more and spread the cost of your technology purposesCount us in - pledge to reduce carbon emissions and help fight climate changeElectric Vehicle Schemes - to help you transition to green/clean drivingCycle to Work scheme and public transport season ticket loansOptions to purchase dental insurance, private medical insurance, health cash plan and annual health assessmentsLife Assurance (4x salary)Access to 'nudge' financial wellbeing supportPlus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and moreWhy ScottishPowerScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energyHealth insuranceDental insurance
Additional Information
Product Designer
ScottishPower HQ, Glasgow (hybrid)
Salary from £52,400 + other excellent benefits
Full-time, permanent position
Closing date: Monday 22nd of June 2026
Help us create a better future, quicker!
You'll be part of the product design team at ScottishPower where you'll help look after how our products look and feel and the user experience, along with developing our visual brand identity. You will report to the Lead Product Designer and play a mid-level role in the UK Digital Team, deputising for Lead Product Designer when required. You'll work closely with product owners and developers using scrum methodologies to deliver best in class digital experiences for millions of customers.
Iberdrola · Glasgow, UK