Partner directly with the Sr. National Account Manager to support Amazon 1P performance and growth initiatives
Monitor core business drivers including Buy Box %, in-stock, pricing compliance, traffic, and conversion
Identify and escalate risks and help drive resolution
Support Andon management, issue tracking, and cross-functional follow-ups
Own Amazon-Focused Reporting & Insights
Build and maintain Amazon-specific reporting across Vendor Central and internal systems
Translate data into actionable insights tied to revenue and operational performance
Develop dashboards highlighting key drivers of performance
Support WBRs and executive updates
Develop Practical KPIs & Business Tools
Define and track KPIs that directly influence Amazon performance
Quantify impact of key initiatives
Support forecasting and scenario planning
Build & Improve Operating Processes
Design and implement scalable processes for managing the Amazon business
Establish consistent cadences for issue resolution and performance tracking
Document workflows and best practices
Support sprint-based workstreams and action tracking
Enable Cross-Functional Execution
Partner with Category, Digital Shelf, NRM/Pricing, Supply Chain, and Customer Care teams
Ensure insights translate into actions
Track actions, owners, and timelines
Requirements
Experience supporting Amazon (1P preferred)
Strong understanding of Amazon business drivers
Ability to turn data into clear actions
Strong Excel skills; BI tools a plus
Highly organized with strong follow-through
#LI-Remote
Benefits
Health insuranceDental insuranceVision insurance401(k)Remote work optionsEquity / stock options
Additional Information
Job Type
Full time PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named "The Marble City" and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World's Fair and we boast of 21 craft breweries around the city (click here for the Ale Trail ). If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick of outdoor activities from walking, tubing, running, or biking in our Urban Wilderness . Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville.
Our Company: PetSafe Brands is the world leader in pet products through our family of brands:Pet Safe® Brand, Sport DOG® Brand, Invisible Fence® Brand, Kurgo and Premier Pet. Pet Safe® Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the "Not-So-Crazy Cat Lady" with all the entertaining toys and effective solutions she could ever imagine. We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community's employer of choice as we all live our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe.
Final candidates will be required to provide professional references prior to offer stage.
Summary of Position
The Digital Commerce Analyst (Amazon) supports the day-to-day execution and performance of the Amazon 1P business. This role partners directly with the Sr. National Account Manager to drive growth by identifying opportunities, resolving issues, and improving key inputs across traffic, conversion, availability, and Buy Box performance. This is a highly action-oriented role that blends analytics, process design, and hands-on execution. The analyst will help build the operating rhythms, reporting, and tools needed to scale the Amazon business while actively contributing to resolving real-time business challenges.